The Transcript (page 9)

Virginia: When I've worked with really delinquent, acting-out people, and the families of those people, I learned that what was underneath was the fear. And what they needed from me was some honest kind of connection. And if I could, to take a handshake. (She takes his hand again) Handshakes are very relatively innocuous—they look innocuous, but they're actually powerful connectors. And you can feel that in my own hand here. And the responses come differently.

Now, I wouldn't want anybody to think you can go out and model this exactly like this, but what is possible to do, once you take somebody out of an "enemy" category and put them into a person who is responding (she gestures out and in, heart level), and behind such a person I see fear, I see anger, I see worry, I see all that kind of stuff. So the first part is to make a bridge, and to make that bridge, and when you get in those tough things—we're gonna have more and more things like that because the cult stuff is evolving and all the rest of that—for how to really make it. You keep your own integrity. You make a contact. And I'm always glad when people tell me. But I can also say I think we have some disagreement. And also that I don't even know if we understand each other. Because we would just be playing with words, because the one thing that people would often do is start to deny, because they feel attacked. And then they would go on. Glen, I don't know if that helps you any, but there are all these options.

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